Customer feedback management that closes the loop

Collect feedback through forms and documents, link it to the right customer, and turn it into action without losing context along the way.

Collect feedback through a public form

Share a public link for bug reports, feature requests, or general feedback, no account required for the person responding.

Keep a record of every customer

Track each customer organization and its contacts, so feedback is always tied to who it came from.

Link feedback to the customer it's about

Associate documents and feedback with the customer record, so a quick search surfaces everything relevant in one place.

Pull feedback out of documents automatically

Let AI extract structured feedback items from a document, so nothing useful gets buried in a long write-up.

Draft the follow-up message

Once feedback is extracted, AI drafts a follow-up message so a reply is ready to send instead of started from scratch.

Turn feedback into a task

Convert any form response or extracted feedback item into a task, so it lands directly on your team's backlog.

Stop losing customer feedback to inboxes and spreadsheets.

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