For service businesses

From first enquiry to paid invoice, in one place

Catch every enquiry, keep each customer's history together, run the job, and get paid, without stitching together a CRM, a task tool and an invoicing app.

Free for up to 3 users. No credit card required.

Deals pipeline in Slateo showing deals by stage with amounts.

How does Slateo help a service business?

Last updated:

Slateo connects the whole path of a service business: an enquiry arrives on WhatsApp and becomes a lead, the customer's record keeps every conversation, the quote moves through a pipeline, the job runs as a project with tasks and owners, and the invoice goes out by email with the PDF attached. Everything stays linked, so anyone on the team can see where a customer stands.

Enquiries

No enquiry slips through

Connect your WhatsApp Business account and every new number that messages you becomes a lead in Slateo. Reply from the customer's record, or link the lead to an existing customer.

WhatsApp and Instagram →
A lead in Slateo created from a WhatsApp message from an unknown number, with a button to link it to an existing customer.

Customers

Every customer's history in one record

Keep contacts, calls, emails, meetings, notes and WhatsApp messages on one timeline, with the customer's deals, invoices and reminders beside them.

Customers →
Acme Corporation's record in Slateo with three contacts, a WhatsApp conversation and an open deal.

Invoices

Invoice the job as soon as it's done

Create an invoice from the customer or the deal, with line items, tax and discounts, and email it with the PDF attached. Record payments and see what's still owed.

Invoicing →
An invoice in Slateo with line items, tax, a discount, a payment received and the balance due.

On the job

Your team's work, on their phones

Install Slateo from the browser on any phone. Staff out on jobs see what's assigned to them, update tasks and check their inbox without going back to a desk.

Mobile →
My Tasks in Slateo on a phone, listing the tasks assigned to you.

Also for service businesses

  • Quote pipeline

    Move each quote from enquiry to won or lost, with its amount, probability and expected close date.

  • Jobs as projects

    Run each job or engagement as a project with stages, owners and due dates.

  • Follow-ups

    Set a reminder on a customer, a deal or an invoice and assign it to someone.

  • Request forms

    Share a form for service requests, and turn each response into a task.

Free while you're small

Free covers up to 3 users, 1,000 customers and 100 invoices. Pro adds unlimited users and invoices, 5,000 customers and 5 pipelines.

Compare plans →

Questions

Can customers reach us on WhatsApp?

Yes. Connect your own WhatsApp Business account in Slateo. Messages appear on the customer's record, your team replies from there, and new numbers become leads automatically.

Can we send quotes and invoices?

Track each quote as a deal in your pipeline, and when it's won, create the invoice from the deal with line items, tax and discounts, then email it with the PDF attached.

Does Slateo work for staff who are out on jobs?

Yes. Slateo installs from the browser on any phone. Staff see the tasks assigned to them, update them and read their inbox on the move.

Is there an industry app for my business?

If you run a factory, an event venue or a restaurant, see the Slateo apps built for those industries. For other service businesses, the main Slateo app covers enquiries, customers, jobs and invoices.

Run your service business from one place.

Set up your free workspace now. No credit card required.